Cookies Policy

What are cookies?

Cookies are small text files which are saved to your computer, tablet or mobile phone/device through your web browser when you access websites and can be accessed by the web server or the client's computer. This allows the server to deliver content tailored to a particular user as well as remember preferences and even keep track of items in a user’s shopping cart.

The purpose of cookies is to make your interaction with a website smoother with no additional effort required by the user.

How long does a cookie last?

The time of expiry of a cookie can be set when the cookie is created. By default the cookie is destroyed when the current browser window is closed, but it can be made to persist for an arbitrary length of time after that.

What types of cookies are there?

Session Cookie

A session cookie for a website only exists whilst the user is reading or navigating the website. When the user closes their web browser these cookies are usually removed.

Persistent Cookie

A persistent cookie for a website exists on a user’s computer until a future date. For example, the cookie expiry date could be set as one year and each time a website is accessed over this period the website could access the cookie.

HttpOnly Cookie

A HttpOnly cookie can only be used via HTTP or HTTPS, and therefore cannot be accessed by javascript. This reduces threat of session cookie theft via cross site scripting (XSS).

Secure Cookie

A secure cookie can only be used via HTTPS. This ensures the cookie data is encrypted, reducing the expose to cookie theft via eavesdropping.

First-Party Cookies

First-party cookies are cookies set with the same domain (or its subdomain) as your browser's address bar. First-party cookies are only set or retrieved by the website while you are visiting it, so they cannot normally be used to track activity or pass data from one site to another.

Third-Party Cookies

Third-party cookies are cookies set with domains different from the one shown on the address bar. The web pages on the first domain may feature content from a third-party domain, e.g. an advert run by www.advertexample.com. Privacy setting options in most modern browsers allow you to block third-party tracking cookies.

What cookies does this website use?

Cookie Compliance

• complianceCookie: Expires after 14 days
• cookieAccept: Expires after 14 days

These cookies are used to remember a user’s choice about cookies on this website. Where users have previously indicated a preference, that user’s preference will be stored in these cookies.

Google Analytics

• _ga: Used to distinguish users and expires after 2 years
• _gid: Used to distinguish users and expires after 24 hours
• _gat_gtag_UA_109028862_1: Used to throttle request rate and expires after one minutes

GA4 is a web analytics service provided by Google that allows us to analyze and monitor user interactions with our website or mobile app. GA4 collects anonymous data about how users interact with our website or app, such as the pages they visit, the links they click, and the features they use.

The data collected by GA4 includes information such as your IP address, browser type, device type, and operating system. It may also include information about your geographic location, such as your country or city, as well as demographic information such as age and gender.

We use the data collected by GA4 to better understand how users interact with our website or app, and to improve our website or app performance, content, and user experience. This data may also be used for marketing and advertising purposes, such as creating targeted advertising campaigns and remarketing lists.

GA4 uses cookies and similar technologies to collect data about your interactions with our website or app. Cookies are small text files that are stored on your device when you visit a website or use an app. They help us to recognize your device and provide you with a personalized experience.

If you do not want GA4 to collect data about your interactions with our website or app, you can disable cookies in your browser settings. You can also opt out of personalized advertising by visiting the Google Ads Preferences Manager.

For more information about how Google collects and uses data, please see Google's Privacy Policy.

Google Signals

Google Signals is a feature in Google Analytics that enables us to provide aggregated and anonymized cross-device reporting and advertising features to our users. By enabling Google Signals, we can collect data from users who have signed in to Google services and have turned on Ads Personalization. This data includes information about their interactions with our website and other Google services across multiple devices.

The data collected by Google Signals is used to provide insights into user behavior across devices and to improve our advertising and marketing efforts. It is also used to create aggregated and anonymized reports that help us understand how users interact with our website and other Google services.

Google Signals does not collect any personally identifiable information (PII) about our users. All data collected is aggregated and anonymized, which means that it cannot be used to identify individual users.

If you do not want your data to be collected by Google Signals, you can opt out of Ads Personalization in your Google Account settings. Additionally, you can use browser plugins or settings to block cookies and prevent the collection of data by Google Signals.

For more information about how Google collects and uses data, please see Google's Privacy Policy.

Google Maps

• SID, SAPISID, APISID, SSID, HSID, NID, PREF: Most of the cookies expire 10 years after your last visit to a page containing a Google Map.

Google set a number of cookies on any page that includes a Google Map. While we have no control over the cookies set by Google, they appear to include a mixture of pieces of information to measure the number and behaviour of Google Maps users. Please refer to Google’s Privacy Policy for more information: https://www.google.com/policies/privacy/

Microsoft Clarity

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products /services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

• _clck: Persists the Clarity User ID and preferences, unique to that site is attributed to the same user ID.
• _clsk: Connects multiple page views by a user into a single Clarity session recording.
• CLID: Identifies the first-time Clarity saw this user on any site using Clarity.
• ANONCHK: Indicates whether MUID is transferred to ANID, a cookie used for advertising. Clarity doesn't use ANID and so this is always set to 0.
• MR: Indicates whether to refresh MUID.
• MUID: Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes.
• SM: Used in synchronizing the MUID across Microsoft domains.

Other

• DYNSRV: This cookie is added by our load balancer to track which web server to send the visitor to. Its purpose is to improve the performance of the website. Expires end of session.

How do I opt out of Google Analytics?

By installing this browser plug-in, you can prevent the cookie generated by Google from collecting the data as explained above. https://tools.google.com/dlpage/gaoptout

How can I delete cookies?

You can delete cookies from your computer although this may impact your experience on the website. Please refer to the following documentation on how to delete cookies: http://www.allaboutcookies.org/manage-cookies/clear-cookies-installed.html